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Author Topic: Alarm Systems Calling Cell Phones (Newbies Please Read)  (Read 19526 times)

CraigVM62

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #15 on: December 01, 2012, 07:07:25 PM »
As an installer who has no affiliation with a monitoring service,  I feel it depends on each installation.

If a customer lives with many nearby neighbors who are typically home then a remote monitoring service offers few advantages.   Loud outside sirens will let the bad guys know they now have those neighbors / witnesses to contend with.   Average response time in our area is 45 minutes for police.   Police put very little priority in calls from monitoring services due to the high percentage of false alarms.  They now will not respond at all unless the monitoring service states 2 zones have been violated.   Neighbors will respond in perhaps 4 minutes.  When they call and tell 911 they see their neighbors house being broken into,  Police now give it high priority.

The panels I work with can be programmed to call directly to several different work / cell phones only for alarm conditions and not service issues.  In less than a minute of the alarm going off neighbors and the home owners that are away know something is wrong.   With many installations, customers are quickly clicking on an app and seeing whats happening at their home via several IP cameras after getting that phone call.   
I can install systems that via IP modules can let the home owner who is away know everything from what zone just caused an alarm to which child just came home and turned off the alarm.
 

If an installation is at a remote home where they nearest neighbors are miles away, no high speed internet .....  then these conditions are where a monitoring service may be a must. 

Every installation is different.


« Last Edit: December 01, 2012, 07:21:08 PM by CraigVM62 »

gh8toes

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #16 on: December 02, 2012, 06:13:43 PM »
Due to a lightning strike, I had to replace an older DCS system which included an Escort voice module and Radio Shack voice dialer.  I chose the DCS 1832 system with the newer PC5580TC Escort voice module and a Visonic DL-125C dialer.  It is set up to dial various numbers when an alarm is triggered.  Using the Escort features, I am able to interrupt and deactivate the alarm remotely over the phone lines when the dialer calls and monitor which zones set off the alarm, etc.  I am considering replacing my land line with Verizonís ďHome Phone ConnectĒ system which basically activates all your house phone wiring to use Verizonís wireless phone calling network/features.   Have you had any experience using Verizonís Home Phone Connect service with voice dialers??

totalchump

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #17 on: January 31, 2013, 03:49:15 AM »
wow dboyle should write horror novels or something. Love the worst case scenario write ups! I never was a fan of paying for monitoring since by the time someone has broken in they will be long gone by the time cops show up. So you can basically just file a police report quicker is a benefit of monitoring. The only real benefit I feel is worth is if a smoke goes off and it calls the fire station immediately. But a previous post said this is possible since most dialers have 2 separate inputs. So I guess you can just make this call yourself to the station. Does anyone know if the newer Simon XT has this capability with voice dialing? Can it call you and tell you the fire alarm has gone off as opposed to the rear door being tripped?

pendetim

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #18 on: March 30, 2013, 01:11:44 AM »
Due to a lightning strike, I had to replace an older DCS system which included an Escort voice module and Radio Shack voice dialer.  I chose the DCS 1832 system with the newer PC5580TC Escort voice module and a Visonic DL-125C dialer.  It is set up to dial various numbers when an alarm is triggered.  Using the Escort features, I am able to interrupt and deactivate the alarm remotely over the phone lines when the dialer calls and monitor which zones set off the alarm, etc.  I am considering replacing my land line with Verizonís ďHome Phone ConnectĒ system which basically activates all your house phone wiring to use Verizonís wireless phone calling network/features.   Have you had any experience using Verizonís Home Phone Connect service with voice dialers??

I am not sure the Verizon home connect will dial out on an alarm panel. Verizon claims it will not work on the FAQ page. You may want to test to make sure.

HomeSecurityList

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #19 on: July 20, 2016, 12:30:14 PM »
Great information ..Which I go through.
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HomeSecurityList

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #20 on: September 02, 2016, 10:42:26 AM »

As per my knowledge DIY is one of the best security system. however  i tried it on my cell and it works  wonderfully.
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HomeSecurityList

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #21 on: November 04, 2016, 01:26:41 PM »
I've read about programming my cell phone number in a way that it matches my security system transmission. Are DIY systems worth buying now? Also can I rely on a 3G communicator?
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vedard_alarms

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #22 on: November 26, 2016, 09:18:07 AM »
It seems like the new DIYer seems to want his or her security system to call a cellular phone when there's a problem.  I'm going to provide some examples on why this is not a good idea, and why you should consider the reasonable price of central station monitoring.

First and foremost, the communicator in your security system panel is basically a computer modem, intended to take over the phone line and dial into a receiver, which does the following:
- sends the panel a "handshake" or acknowledgement tone, to signal that the alarm system can make a successful transmission.
- The alarm communicator then sends its event information via a data string (Contact ID or SIA, etc).
- After the alarm communicator sends its information and the receiver is able to interpret it, the receiver sends the alarm system a "kissoff" tone to signal to the alarm system that the alarm transmission was successful.  The alarm system then hangs up and returns the phone line.

If any one, or all of the above do not happen (the panel doesn't get a signal back saying it made contact, and then that it made a successful transmission) the panel will hang up the line, and retry the whole process over.  Usually, ten attempts are made before the panel gives up, switches to the backup phone number and tries to make ten more attempts.

If you program your cellular phone number into the phone number field, this is what you will get:

Any alarm, trouble, or other abnormal condition would cause the system to call your cell phone repeatedly.
That means the system would dial for a burglary alarm, fire alarm, panic, AC loss, battery trouble, event log full, opening/closing (if programmed), cancels, restores, dialer or walk tests, or anything that would cause the system to transmit a signal.  How would you know the difference?  You wouldn't.  Would you call the police, because you "think" someone broke in, only because a squirrel ran across the power lines and took out the transformer for your neighborhood?  Or would you call the police thinking it was a burglary, then they get there and find smoke coming from a window.  Then, an additional ten minutes later, the fire department shows up and your house is a total loss.   Or, you wouldn't know if someone just busted in your front door, or if a cat knocked over a vase.  You wouldn't know if the power was out in your neighborhood, or if a fire just started in your garage.  You wouldn't know if your battery just gave in, or if your kids were followed inside by a child molester and one of them pressed the panic button.  Or if the wife read about the duress code and tried to use it because an armed rapist is now dragging her into the bedroom.  Sound graphic?  IT'S A REALITY.


A security system that doesn't report off-premises is basically worthless.

Even if you're home, imagine a smoke detector triggering, you and your family are overcome by smoke and are unconscious.  Instead of the fire alarm signal going out to a central station who can then get the fire department and paramedics there, your phone is ringing off the hook while there are only minutes left to your life and you're unconscious.  You can't make an emergency call on your home phone line, because the panel has it siezed while it's calling your cell phone.  You can't make an emergency call on your cell phone because the panel keeps calling it and hanging up.  Get the picture?  Imagine hearing your back door kicked in and footsteps coming upstairs at 2:00 AM, you press the panic and you programmed it to call your cell phone, so now not only is there a siren wailing, but your phone is buzzing off the hook too.  That didn't do you much benefit, now did it?  Better hope your good neighbors are awakened by the siren and call the police.  If the criminals didn't get angry about the siren and decide to hold you or a family member hostage, or even worse.......... imagine your own ending here.

You can normally get decent, UL-approved alarm monitoring for between $8 and $12 per month.  Normally, you pay upfront for a year, one time.  Is your life, your family members' lives, your pets' lives, and your property worth it to save a few dollars on not having a system properly monitored by people who can respond immediately WHEN YOU CAN'T?

A security system that doesn't report off-premises is basically worthless.

So, you'd get ten calls for SOMETHING.  Who knows?  Maybe you come home from work to find a pile of rubble, or maybe you come inside to two armed intruders and now your life is in their hands.  Or maybe it was just a false alarm.  So, when you disarm, you get 10 additional calls for the cancel signal, and an additional ten calls for the restoral signal, and a "communication trouble" that resounds every 24 hours and never stops.

Come on, if you're going to spend the money for a security system, you're foolish to not invest in proper monitoring as well.  Do the job right.  At the very least, most insurance companies offer discounts for security systems THAT ARE MONITORED, when you can provide the monitoring certificate.  Usually it's ten percent, but after time, it will pay for itself.

A security system that doesn't report off-premises is basically worthless.

Just my two cents... since everybody asks about having their system call a cell phone, these are some real-life scenarios on why it's just a cheap way out and why you should go all out for the best protection.
I am in security industry as well and want to read and share opinion. I followed this topic and agree with author's view that monitoring is important. But spending money for a security system and self-monitor the home security is not foolish as well.
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cannie

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #23 on: April 24, 2017, 01:17:54 PM »
If you're interested in home automation and security system - look at this article called "How can smartthings developer help you in a smart home development" https://www.cleveroad.com/blog/how-can-smartthings-developer-help-you-in-a-smart-home-development

uspystore

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Re: Alarm Systems Calling Cell Phones (Newbies Please Read)
« Reply #24 on: August 12, 2017, 12:16:29 PM »
Great....

 

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