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Author Topic: Network Supervision Fault / Restore issue  (Read 751 times)

commadore64

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Network Supervision Fault / Restore issue
« on: April 10, 2018, 09:59:54 AM »
Hello All,

I have a DSC 1832 system.  This past weekend, I added a motion sensor with a glass break sensor and also added a heat sensor in the garage.  Got everything installed, wired up and programmed.  Everything seemed fine until this morning.  I have an Envisalink EVL-4 module that has started to give me a "Network Supervision Fault / Restore" condition this morning on partition: 0.  Was wondering if anyone could suggest where I should start looking for the problem?  I've gotten a "Fault" and "Restore" five times this morning since about 5:45 am.

Magnum Alert

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Re: Network Supervision Fault / Restore issue
« Reply #1 on: April 13, 2018, 09:56:25 PM »
Perhaps try increasing the fault time? 

I'm not too up on DSC or Envisalink IP communicators, but they are set to "check in" with the receiver every xx minutes or hours.  I just had a service call where the check-in and fault times were both set to 5 minutes and they were crashing.  If you can, increase the IP fault time to 10-15 minutes longer than the check-in to give it some leeway.
Specializing in Ademco, DSC, DMP, Moose, Napco, and GE Concord and NetworX.
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commadore64

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Re: Network Supervision Fault / Restore issue
« Reply #2 on: April 17, 2018, 04:24:03 PM »
It has become a very transient issue... going days before it gives me anther fault.  I will look into the idea of changing the fault time if I can figure out where to do it.

Update_My_Alarm

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Re: Network Supervision Fault / Restore issue
« Reply #3 on: April 21, 2018, 04:39:32 PM »
What kind of broadband connection do you have?  I'd check your internet connectivity from your EVL-4 to your switches or router and make sure that link is actually stable.

 

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