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Author Topic: Ademco 4110xm Check 7334  (Read 1025 times)

Neil64

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Ademco 4110xm Check 7334
« on: November 13, 2018, 12:00:40 AM »
Hello all,

I had a perfectly working Ademco 4110xm that now shows check 73 34 after some time of being armed. The error does not occur during the first 30 minutes of the being armed. It is a vacant house so we don't know exactly how long it takes the error to pop up. When entering the house a day later with the system still armed, the beeping is much faster in speed and the system can not be rearmed without powering down the system.

This occurred after my real estate agent tried to program a new user code with the wrong directions. He thought there is a separate installer and master code so he tried changing #20 using various values - *2, *20, *3, *30, #2, #20, #30, etc. followed by the new master code which is one digit from the check code(s). Unsure what he entered before powering down or entering *98 or *99.

I was able to get the right instructions and entered programming and found that:
* 3 4 ZONE 4 RESPONSE TYPE = 03
* 7 3 AC RESTORE REPORT CODE = 00

I am not sure if these are the correct values for these fields nor am I certain if the check code of 73 34 is for these fields.

I was successful in adding two new user codes. Again, the master code is almost the same as the check code.

Any help you can provide will be appreciated.

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Re: Ademco 4110xm Check 7334
« Reply #1 on: November 13, 2018, 07:36:35 PM »
There is no reason that I can think of that a 4110XM would show those digits.  These panels are extremely simple and don't have any expansion capability.  I have also never seen any Ademco standard keypad show 4 digits.  At first I thought you might be stuck in programming, but that can't be the case since you're arming and disarming it.

I would honestly default the panel and start over.  You can do all programming with the keypad you have, and it's not too complicated.  You can default the panel by going into programming and pressing *97.  On the 4110s, this sets all data fields to 0, including the master code and zones, it's not like most panels that have a factory default program.  When this is done, the master code will be set to 0000.

If the system is currently monitored, you may want to take this matter up with your alarm company.  The receiver phone number, account number, communication format, and reporting codes (if it's not Contact ID) will need to be reprogrammed.  They may also have a copy of the panel's program from before this happened, and can re-download it to the panel following a default.  There aren't too many issues where defaulting a panel will fix a problem, but it definitely sounds like something got corrupted and a lot of times, entering incorrect or out-of-range data in a field can cause inexplicable problems (like this).  I found a copy of the programming book on panelguides.  I would use that as a guide and as you're programming, go into ALL data fields and set each one to what the manual indicates is the factory default, except fields you want to change (master code, zone responses, etc).  This way, no fields are left at 0 following the *97 unless they're supposed to be.

Fields 34 and 73 are programmed normally, that is, the data in there is not unusual.

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Neil64

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Re: Ademco 4110xm Check 7334
« Reply #2 on: November 14, 2018, 05:30:37 PM »
Thanks for the reply.

The codes show up as 73 and then 34. 

I have pulled all the data from all fields.

Fields 21-23 are set to 07.  From what I have found, these fields only support 00 or 01.  Also I have field 24 set to 02 08.  Some of the programing guides say 24 is to be left blank and some make no mention of field 24.

Thoughts?

Thanks...

Neil64

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Re: Ademco 4110xm Check 7334
« Reply #3 on: November 16, 2018, 10:51:15 AM »
If I default the panel, will I lose any wireless parameters or connectivity to what I assume is the wireless module?

Thanks...

TN DIY

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Re: Ademco 4110xm Check 7334
« Reply #4 on: November 16, 2018, 04:14:12 PM »
I don't know if this will help.

http://library.ademconet.com/MWT/fs2/0/507.pdf

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Re: Ademco 4110xm Check 7334
« Reply #5 on: November 17, 2018, 01:53:02 AM »
In the Ademco document above, 73 and 74 do not apply to the 4110 series panel.  The 4110 series has virtually no expansion capability, so many of the system zones like that, that we'd see on a larger Vista panel, do not exist.

Are you sure that's a wireless receiver connected?  Is it an Ademco brand, or is it something like Linear?  If it's an Ademco, it's using the old 5700 series wireless.  You won't really "lose" anything, do you know what your current zones are?  The transmitters have DIP switches set to be a specific zone number.  I'm looking at the 4110XM installation book on alarmhow.net and it shows that the wireless zones are preset to specific responses, for example, transmitters that are set to zones 10-13 will be delay zones, etc.  It looks like you'll need to program the same house ID number that is currently programmed into the system now, in field 24.
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Neil64

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Re: Ademco 4110xm Check 7334
« Reply #6 on: November 18, 2018, 12:57:44 PM »
I changed field 2 from 07 to 00.  That change caused field 22 to change from 07 to 00 and 23 from 07 to 01.  I am still getting this error that prevents arming the system without a power cycle.  I also find it odd that these errors taking awhile to pop up. 

I took some pics of the modules that I can not post. Site says  "The attachments upload directory is not writable. Your attachment or avatar cannot be saved." 

The wireless module appears to be a SA4281M.

I don't want to default the system until I am certain I can restore functionality.

Thanks...

Neil

EdLank

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Re: Ademco 4110xm Check 7334
« Reply #7 on: November 18, 2018, 04:03:39 PM »
I could not post pictures, either, but someone else did so by uploading to
https://i.imgur.com

and then posted the link in the message.  Check out
http://www.shieldlab.com/forum/index.php/topic,38213.0.html

to see how it looks in my thread on "Cleaning up panel box with Vista 20P."
« Last Edit: November 18, 2018, 05:12:09 PM by EdLank »
Ed

Neil64

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Re: Ademco 4110xm Check 7334
« Reply #8 on: November 18, 2018, 07:38:58 PM »
Thanks.  I will try to post a link to my Flikr account.

Neil64

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Re: Ademco 4110xm Check 7334
« Reply #9 on: November 18, 2018, 07:45:08 PM »

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Re: Ademco 4110xm Check 7334
« Reply #10 on: November 21, 2018, 08:02:43 PM »
Ok, so I checked a different version of the programming manual and it looks like you CAN have a zone 34.  According to this manual (on panelguides.com), zones 30-43 are interior follower (motion detector) zones. 

I still can't explain where the 73 comes from, though.

I would go into programming and view the data in fields 76 through 83 and see if any of the transmitters are assigned to zones 34 or 73, and we can go from there. 
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Neil64

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Re: Ademco 4110xm Check 7334
« Reply #11 on: December 04, 2018, 01:51:13 PM »
Sorry for the delay.  Was on vaca for the holiday.

I have 2 motions and a bunch of wireless window sensors.

Field data:
33 - 03
34 - 03
35 - 03
36 - 04
37 - 07
38 - 02
39 - 00
40 - blank
41 - 18004466703
42 - blank
43 - 00 02 01


73 - 00 00
74 - 00 00
75 - 00 00
76 - 01 03 03 00
77 - 03 04 01 07
78 - 07 03 04 01
79 - 00 00 03 00
80 - 01 07 03 00
81 - 01 08 03 00
82 - 00 00 00 00
83 - 00 00 00 00

What is really weird is the alarm functions fine if armed for an hour or so.  No fast beeping upon entry, no errors and the system can be rearmed.  If left armed overnight, I get the fast beeping on entry and errors 73 34.  I was trying to create a user code very close to 7334 causing all of this to happen....

Ideas?

Thanks for the help...



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Re: Ademco 4110xm Check 7334
« Reply #12 on: December 05, 2018, 06:33:59 AM »
I think we may be on to something here.

According to my 4110XM manual, field 78 is the programming for the third transmitter.  The data is four digits, the first two are the zone number of the third transmitter, and the report code.  If your #78 reveals 7-3-4-1, that SHOULD mean "transmitter 3" is assigned to zone 73, report code 41. 

Following the same logic, if #77 shows 3, 4, 1, 7, it would mean that "transmitter 2" is assigned to zone 34, report code 17.

The report code isn't really important, but we could be looking at a problem with some wireless transmitters.   It's starting to make sense, since a wireless device that's either not checking in, or in tamper would not immediately show up when coming out of programming or restarting the panel - it would happen an hour or two later, during the transmitter's next check-in, or when the system doesn't hear the check-in from that transmitter.

When the system doesn't "hear" any signals from a transmitter for a while, it shows "check" and that zone number.  If transmitters 2 and 3 are assigned to zones 34 and 73, respectively, we may have just hit the nail on the head.  Nothing I have shows that 73 is a valid zone number on the 4110XM, so is it possible that *787341 was entered by accident in programming?

I would go around the house, open each door and window that has a transmitter, and get the zone number that shows up.  You may find the door or window, or glassbreak or motion, etc that is assigned to 73 and 34, or you may have to use the process of elimination to see which two don't work.  I think you're going to have to move transmitter "3" off of zone 73 anyways.  It would really help to know if this transmitter exists.
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Neil64

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Re: Ademco 4110xm Check 7334
« Reply #13 on: December 09, 2018, 04:11:34 PM »
We opened every window, all doors, etc. 

We discovered one wired window sensor that is not working and likely hasn't worked in a very long time. 

You are right; we discovered that 3 wireless sensors we know were working prior to this fiasco are now not working.  Sliding glass door 14, and two windows 15 & 16 are not chiming or displaying anything.  No change when putting in new batteries.  17& 18 are still working fine.  We only know their numbers from writing them down when the system was new. 

Thoughts?

Thanks for helping me...

Neil

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Re: Ademco 4110xm Check 7334
« Reply #14 on: December 11, 2018, 08:42:37 PM »
I know literally nothing about the old 5700 wireless, so I'm going solely by the manual and my knowledge of older Ademco systems.

It looks like any wireless transmitters that are assigned to zones 14 through 29 are perimeter zones.  So that makes sense that your slider and two windows are in that zone group.

If you know for sure that the sliding door was 14, and the windows were 15 and 16, we may just need to do some programming.

Do you have any other transmitters besides those, and 17 and 18?

I'm going through your programming from the above post.  Here's how it looks like it breaks down:

The first transmitter was assigned to zone 13.    Do you have a zone 13?  This looks like it would be a delayed zone.
The second transmitter was assigned to zone 34.  We think this may be a problem.
The third transmitter was assigned to zone 73.   We think this may also be a problem.
The fourth transmitter is assigned to zone 00 (not used)
The fifth transmitter is assigned to zone 17.  You said 17 works, so it seems like this is normal and makes sense.
The sixth transmitter is assigned to zone 18.  You said this works too, so it seems like this is good.

I bet the errant 34 in field 77, and the 73 in field 78 are causing this.  I bet these fields were overwritten, and that's why those transmitters aren't working any more.  Since none of your transmitters are set to zones 34 or 73, the panel isn't hearing those transmitters - hence the "check" after a few hours.

Let's try fixing this via programming.  Go into programming - master code, 8, 0 or power down and up, and press * and # at the same time.  I have an old 4110DL panel here set up so I can do the steps myself.  No AC and 20 should be displayed.

Let's assume that you do have a zone 13.  Let's leave field 76, transmitter 1, alone.  It's assigned to zone 13 and it seems to be ok.

Press *77.  This is the field for the second transmitter, and its where that 34 is stored.  Enter 1, 4, 1, 1.  It should beep three times.

Press *78 for the third transmitter, where that 73 is stored.  Enter 1, 5, 1, 1.

Press *79 for the fourth transmitter, enter 1, 6, 1, 1.

Press *99 to exit programming.

We just assigned the zone 14 transmitter (your sliding door) to transmitter 2, and windows 15 and 16 to transmitters 2 and 3.

Go ahead and check them.  You can put the system in chime or test mode (master code, 5) and you'll hear three beeps when it hears the doors/windows open.

Let me know how it works.
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