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I have connectivity with the door opened and closed.  We didn't see a break in the wire from the door jamb to the truss.  Does this mean our sensor is bad?  How do we go about replacing it?  It's recessed into the door jamb and we are definitely inexperienced.

Probably have remote download programming enabled.

To disable (XXXX is installer code)

XXXX 8 0 0
* 9 5 0
* 9 9
The fax tone you hear is not a fax tone but the alarm modem answering the phone and producing a modem handshake tone.

This is to enable remote programming access to your panel. It is activated by calling the house, letting it ring 1-2 times then hang up. Immediately call back and the alarm will answer the call and send a modem handshake tone which sounds a lot like a fax tone. The alarm modem is waiting for remote computer to respond and link up.

I donít remember how to turn it off.
Hello, I have the Admeco Vsta 20P installed for several years and functioned fine. The keypad is 6150APX2.

After heavy rains over the last few days, a problem occured. All incoming phone calls, after a single ring did one of following things: 1. ringing stopped and call ended (almost all calls) OR 2. A fax tone is heard (later discovered to be coming from the Ademco control panel). Some times after the fax tone, After hanging up if a call came in (I called my phone again), it would be fax tone and then another call would be normal multiple rings. This cycle may repeat. But most of the time, it was just 1 ring and end.

I had the land line phone company come. They pointed to the alarm panel as the problem. We disconnected the panel's connection to the phone system. That stopped the problem confirming that the alarm system is some how causing the problem.

Please, how can I fix it? I do not know any thing about alarm systems but can follow directions (I did install this panel with a technician giving me instructions on the phone). I do have the installer code for it. I assume the programming is some how messed up and it needs reprogramming. If some one can give me detailed step by step instructions on how to reprogram it I would appreciate it.

Is the problem other than messed up programming?  Do I need to change the panel? Thank you for the help.
That is what is required to test the wire run and contact operation.  Remove it from the loop with the other doors so you are testing it independently.

You could try removing the contact from the door frame to test it specifically, but I don't recommend that unless you know what you are doing.  You stand a good chance of damaging the contact, connections or wire if you are inexperienced.  And then, you are only testing the contact, not the wire run it is connected to.

Advise us when you have tested the cable run in the attic.
Sorry, we haven't gone back up there--it's been too cold.  Do you have another test we can try if that one works?  How can I tell if the contacts in the door and jamb are good?

Thank you for this information. I had not considered this remote dial in option so thank you for the advice. If anyone has the required equipment to try this or the BG access codes, please could you PM me - your help would be greatly appreciated. Thanks
There is no way I know of to default (return all programming to factory presets) on those MA panels.  The panels come from Napco preprogrammed with a factory program for zones and report codes, programming is just changed as needed.  Defaulting a panel seldom fixes problems unless problems are related to programming.  It seems to be doubtful that this is programming related.

Keypads on these systems operate in tandem, it is not possible to enable or disable entry/exit tones for individual keypads in dealer program mode on this system.  I would swap the keypads and see if the problem follows the keypad, I'm willing to bet it will.

I don't think your prior blown fuse is related.  The fuse did its job before any damage happened.  These panels are bulletproof, I had an old 1008e get hit by lightning badly enough to blow components off the board, and it still worked perfectly.

RP1054 keypads are all over ebay.
We prefer that if two members are going to trade or disclose proprietary information like a dealer's installer codes, that it not be made public.

Short of that, your only option may be to default and reprogram the panel.

If you know somebody with the MD12 modem and DLS2002 software, they can try to dial into the panel.  If there is not a DLS access code programmed, they could connect and make the zone changes for you.
Hi there

I have an ex British Gas intruder alarm (dsc 5501 user panel, pc5010). Im looking for the system master code (installer code) for this panel as I need to carry out a reset and remove a zone. As Iím sure you know, British Gas went over to dyno rod and then I believe British Gas all used the same master codes for these panels - would you be able to shed any light on it for me? I donít want to have to go through the hassle and unnecessary expense of changing the panel, if Iím lucky enough to glean this code from a knowledgeable engineer with an understanding of these panels. Incidentally, Iíve tried the DSC default of *8 5010 with no success!

Many thanks in advance
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