Terms and Conditions
By processing your pending order through the utilization of your credit card, money order or check, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH SHIELDLAB, LLC, AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS “CONDITIONS OF USE AND SALE” TO GOVERN YOUR PENDING TRANSACTION WITH SHIELDLAB,LLC..
All content included on or comprising the Shieldlab, LLC Website including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") is protected by copyright, trademark or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and Shieldlab, LLC. Owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all content.
Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.
The Shieldlab, LLC's logos and other trademarks on the Website are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by Shieldlab, LLC. And may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.
By using the Shieldlab, LLC.'s Website, you agree that any information (except for purchase information), materials, suggestions, ideas or comments you send to Shieldlab, LLC's. Or any other third party using the Shieldlab, LLC's Website is non-confidential. By submitting any solicited or unsolicited information using the Shieldlab, LLC.'s Website, you grant Shieldlab, LLC. an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever to the extent permitted by law.
Furthermore, do not post or transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law.
Right to Download
You may only download Content displayed on the Shieldlab, LLC.'s Website for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, "frame" or use the content of the Shieldlab, LLC.'s Website including the text, images, audio and/or video for public or commercial purposes without written permission from an authorized representative of Shieldlab, LLC. It is strictly prohibited to download the images of the products for sale within this Website.
Use of Site
To purchase items at the Shieldlab, LLC.'s Website, you must be 18 years of age or older. Any offers of sale presented on this Website or our Associates' Website are only intended for individuals who are 18 years of age or older. By purchasing items from this Website, you affirm that you are 18 years of age or older. The Shieldlab.com, LLC.'s Website is intended for use by individuals of at least 13 years of age or older. The Shieldlab, LLC.'s Website is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this Website.
The Shieldlab, LLC.'s website attempts to display product images shown on the website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. In rare instances, changes and updates are made by manufacturers to the products, therefore, we cannot guarantee that the images shown in our website matches the actual product, its package, and its contents. The Shieldlab, LLC. strives to provide as much information to the customer, however, it is the customers responsibility to inquire about any information not displayed on the website, relating to the product, its contents, uses, and features before purchasing. Please contact our Sales/Customer Service Operators for more information on products displayed on the website.
Errors on Our Website
Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Shieldlab.com, reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Shieldlab.com, will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the Shieldlab.com, Website Return Policy.
The Shieldlab, LLC.'s Website contains links to other Websites operated by third-parties, including but not limited to third-party Websites that display the Shieldlab, LLC.'s trademarks ("Third-Party Website(s)"). These links are available for your convenience and are intended only to enable access to these Third-Party Websites and for no other purpose.
Shieldlab, LLC. Does not warrant or make any representation about the substance, quality, functionality, and accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Website or its content. A link to a Third-Party Website on the Shieldlab, LLC.'s Website does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Website. Shieldlab, LLC. Makes no representation or warranty as to any products or services offered on any Third-Party Website.
If you use this Website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
The Shieldlab, LLC.'s Website may only be used for lawful purposes. Activities including, but not limited to, tampering with the Website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Website are prohibited.
Users are prohibited from violating or attempting to violate the security of the Shieldlab, LLC.'s Website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; b) using the Website for unintended purposes or trying to change the behavior of the Website; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the Website, overloading, "flooding," "spamming," "mail bombing" or "crashing;"; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability; or (g) forging communications on behalf of the Website (impersonating the Shieldlab, LLC.'s Website) or to the Website (impersonating as a legitimate user). Sending unsolicited and unauthorized e-mail on behalf of Shieldlab, LLC. Including promotions and/or advertising of products or services, is expressly prohibited.
You agree not to use any device, software, routine or data to interfere or attempt to interfere with the proper working of the Shieldlab, LLC.'s Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Shieldlab, LLC.'s Website other than the search engine and search agents provided by Shieldlab, LLC. Or generally publicly available browsers.
Online prices, offers and selection may vary from our prices, offers and selection at auction Websites, and are subject to change.
Sales Tax Policy
We do business throughout the United States and accordingly collect sales and use tax as required by applicable law. However, the law governing our obligation to collect sales tax from online purchases may change, and we may be required to collect sales tax from you without notice if there is a change in the law governing online sales.
International orders may be subject to customs or import duties once the package reaches the destination country. These additional charges are the responsibility of the recipient; we cannot control or predict these charges. Since custom's policies vary widely from country to country, you may want to contact your customs office for further information.
You may pay for your order with any of the major credit cards issued in the United States of America. Currently, we accept:
You may also pay for your orders with Pay-Pal, Money Orders, or Check payment.
Some orders are subject to Shieldlab, LLC order verification process. This procedure is for your protection against credit card fraud. We may ask you to verify that you are the card owner and/or that the billing and shipping information provided on your order are legitimate. This process will most likely not delay your order and generally requires a simple call back.
If your order requires going through the order verification process, we will advise you by phone or email. For this reason it is important that you provide us with your day and home telephone number when ordering, and that you keep your information current.
Please note that when asked to enter your billing information during the check-out process, you must enter your “bill-to-address,” which means the address where you receive your monthly statements from your bank institution. The bill-to-address you provide must agree and match the address that the card-issuing bank as on file.
In some instances we might require that your order be shipped to the confirmed billing address. This is to protect the card owner as well as the retailer.
After you place an order using our “Shopping Chart” or facsimile process, we will verify the information you give us for validity, by verifying your method of payment, billing address, and or shipping address. If we reject your order, we will attempt to notify you using the e-mail address you have provided with your order.
Note: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Shieldlab, LLC.'s Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Shieldlab, LLC provides a 30-day money back guarantee on all products and services purchased (minus a 20% restocking fee), except special order items. If for any reason you are not satisfied with your purchase, you may return the merchandise as follows in our Return Policy.
12 Month Warranty
If merchandise is found to be faulty within 12 months of date of purchase, product will likely be replaced free of charge. If reasonable repairs are not feasible or acceptable, Shieldlab, LLC. May elect to furnish a replacement or make a full refund. Batteries and Transformers are not warranted. To obtain warranty service. There are no deductibles or hidden fees, just one number to call to take care of all your repairs. Phone (844) 408-4308 for return authorization number (RMA), then return product, shipping cost prepaid, to Customer Service Department. Shieldlab, LLC. 11209 Saddle Ridge Rd. Moreno Valley, CA 92557
Display the RMA number prominently on the outside of the box to avoid delays to your repair.
Products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under warranty
In the event that a product needs repair after one year from receipt of order, Shieldlab, LLC. Will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.
Note: batteries and transformers are not covered under this warranty.
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. SHIELDLAB LLC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHIELDLAB, LLC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO, NEGLIGENCE, SHALL SHIELDLAB,LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF SHIELDLAB,LLC OR A SHIELDLAB, LLC REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY SHIELDLAB, LLC. OR ITS ASSOCIATES SHALL CREATE A WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Venue and Applicable Law
Termination of Use
Shieldlab, LLC. May in its sole discretion terminate your account or your use of the Shieldlab, LLC.'s Website at any time? You are personally liable for any orders that you place or charges that you incur prior to termination. Shieldlab, LLC. Reserves the right to change, suspend, or discontinue all or any aspects of the Shieldlab, LLC.'s Website at any time without prior notice.
Limitation of Liability
By using the Shieldlab, LLC.'s Website, you expressly agree that use of the Shieldlab, LLC.'s Website is at your sole risk. Shieldlab, LLC.'s Website is provided on an "AS IS" and "as available" basis. Neither Shieldlab, LLC. Nor its respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Shieldlab, LLC.'s Website will be uninterrupted or error-free. Neither Shieldlab, LLC. Nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Shieldlab, LLC.'s Website or the products or services offered for sale on the Shieldlab, LLC.'s Website. Further, Shieldlab, LLC. Makes no representation that content provided on the Shieldlab, LLC.'s Website is applicable to, or appropriate for use in, locations outside of the United States. Shieldlab, LLC. And its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Shieldlab, LLC. Or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall Shieldlab, LLC. or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Shieldlab, LLC.'s Website, including but not limited to reliance by you on any information obtained from the Shieldlab, LLC.'s Website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortious action, even if an authorized representative of Shieldlab, LLC. Has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Shieldlab, LLC.'s Website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
SELF-DEFENSE WEAPON, INCLUDING A STUN GUN OR TASER DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: Shieldlab, LLC is not responsible for any physical harm or damage from the use or misuse of self-defense weapons including a stun gun or Taser purchased from us.
By purchasing a self-defense weapon, including a stun gun or Taser from us you understand that Shieldlab, LLC does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.
By purchasing a self-defense weapon, including a stun gun or Taser from Shieldlab, LLC, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless Shieldlab, LLC for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations.
Please check local laws before ordering any self-defense weapon, including a stun gun or Taser.
SHIELDLAB, LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
SALES PROHIBITED TO: Hawaii, Illinois, Massachusetts, Michigan, New Jersey, New York, Rhode Island, DC, Annapolis, Baltimore, and Philadelphia
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Promotion Terms & Conditions
- The promotion applies to regularly priced items only.
- The promotion excludes special priced items.
- The promotion valid only at homesecuritystore.com
- The promotion excludes phone and in store orders
This document was last revised: July 15, 2015